The girl dialed 911 crying and said that her dad’s snake was so big it hurt her, and from that moment on, no one in the neighborhood ever looked at that house the same way again.
At the Monterrey emergency call center, Lucía Valdés had been answering calls for 11 years. She had heard reports of fires, express kidnappings, fights between neighbors, fatal crashes on Miguel Alemán Avenue, and even cruel pranks by teenagers. But that night, as soon as she heard the ragged breathing on the other end of the line, she felt a chill run down her spine.
It was not a woman.
He wasn’t a drunk adult.
She was a girl.
And she was terrified.
—911, what is your emergency?
A short sob was heard, as if the little girl were speaking while pressing her hand to her mouth.
—My dad’s snake… is very big… and it hurts a lot…
Lucia remained motionless for 1 second.
He thought of a boa constrictor, an exotic pet, some absurd accident. But the girl’s voice held no surprise. It didn’t sound like someone recounting something strange.
It sounded like someone calling for help from hell.
—My love, what’s your name?
Silence.
A creaking sound in the background.
Then a trembling whisper.
—Sofi…
—Sofi, listen to me carefully. How old are you?
—8…
—Very well, Sofi. Are you alone?
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